What if you could feel grounded even when everything else feels chaotic?

If you're a Professional Services colleague in Higher Education, you're probably feeling the weight of constant change and uncertainty. Restructuring, budget pressures, shifting priorities – it seems like the ground keeps moving beneath your feet.

But what if the chaos around you didn't have to shake your confidence? What if you could find that steady centre within yourself, regardless of what's happening in your institution?

You don't need more time management techniques. You need to reconnect with who you are beneath all the overwhelm.

"She helped me find direction and confidence. I know I'm much better at my job, and more confident as a person." Andrew C

You're good at your job – but quietly doubting if you're doing it right

The real issue isn't that you need better time management or stress relief techniques. It's that the entire system expects you to be endlessly flexible whilst offering little in return – and you've been taught to accept this as normal.

Maybe you're feeling stuck, stalled, or stretched too thin. You might have significant scope or complexity in your role but feel like you're not moving forward or making the impact you want. Perhaps you're trying to lead amid internal chaos – unclear boundaries, messy team dynamics, organisational noise.

You've probably outgrown your current patterns. Those old coping strategies (overworking, perfectionism, overthinking) aren't working anymore, but you don't yet know what to replace them with.

"I was disengaged from my inner value set... now I've rediscovered who I am as a leader." - Wayne

Self-Belief Coaching: From fragile confidence to grounded leadership

I'm Fiona Bicket – a certified Self-Belief Coach who spent 13 years as a Professional Services professional in HE before starting my coaching practice. I understand exactly what it's like to feel caught in the middle of complex organisational dynamics while trying to work with both competence and humanity.

After helping over 200 HE professionals, I've seen what happens when people reclaim their voice and rebuild their self-trust. They stop being the person who always says yes and starts being the leader their role actually needs.

This isn't about better productivity techniques or stress management, although we might do a bit of that too. We go beyond performance metrics to help you reconnect with who you are, what matters, and how you want to show up at work.

"She reorganised my headspace and helped me find my own way to do my job." - Andrew

What makes this different from generic or internal coaching?

I understand the inner workings of Higher Education without needing endless context. But more than sector expertise, I've been a professional coach since 2021 and I bring warmth and trauma-informed approaches to the process. You'll feel seen, respected, and invited into honest conversation.

I'll challenge you with clarity, help you ask better questions, and steer you toward decisions rooted in self-trust. We'll work together to help you:

• Reclaim confidence and clarity about your strengths and career direction
• Reconnect with your values and what drives you
• Develop the courage to lead in a way that genuinely suits who you are
• Build resilience for when things don't go to plan
• Find your voice for those conversations you've been avoiding

"She pushes, she challenges, she encourages and she cuts through noise brilliantly." - Andrew

"Fiona just 'got me' from the first call." - Iola

This is for you if you're experiencing:

Feeling squeezed in the middle – caught between demands from above and complexity below, without feeling like you have much influence

Recently shifted or promoted into a new role and unsure how to lead it effectively

Unclear on your value or direction after an intense period (restructuring, leave, team changes, personal transitions)

Over-identifying with others' wellbeing and feeling deeply responsible for everyone else's experience

Struggling with courageous conversations, assertiveness, or professional presence

Carrying variable or fragile self-belief – wanting to feel steady rather than knocked off course so easily

You often show up tired but willing. You've tried being nicer, tougher, more organised – and now you're ready to work in a way that actually feels like you.

Ways to work with me

When you're ready, take these steps

Have a chat

Book a call with me. On the call you can tell me more about what you're experiencing and we'll see if we're a good fit to work together.

Make a plan

I'll work with you to figure out your next steps and what level of support would work best. We'll identify your top priority and make an initial plan to tackle it.

Get to work

Once we've figured out what your plan looks like I'll support every step of the way as you go about handling your challenges or bringing your aspirations into reality.

What clients say about the transformation

"My discussions with Fiona brought me out of that malaise and back in touch with my value set." - Wayne

"I now have a positive plan for moving forward, grounded in self-understanding and self-belief." - Iola

Before coaching, they were overwhelmed, doubting themselves, disconnected from their values, or stuck in roles that no longer aligned with who they were. Some were leading teams without clarity or confidence. Others were unable to see a career path forward or had lost touch with their sense of direction entirely.

After coaching, they:

• Reclaimed confidence and clarity about their strengths and career goals
• Took courageous steps – from navigating strategic leadership to making bold career moves
• Felt lighter, more organised, more self-directed – and better equipped to influence others
• Had transformative mindset shifts, including rediscovering purpose, motivation, and resilience
• Began working in ways that genuinely suit who they are, not just what their role expects

Ready to stop being 'nice' at your own expense? 

You don't need to become difficult or demanding. You need to develop the self-worth and self-trust to set healthier boundaries and take back leadership of your role, your team and your career.

If you're tired but willing – ready to stop second-guessing yourself and start working in a way that actually feels like you – let's talk.

I believe you can be both kind and intentional –
and that you, your team and your career deserve both.