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Hello and welcome back to Management Matters. My name is Fiona. I'm your resident professional development coach and this is the return of the podcast after a lovely summer hiatus. I took quite a lot of time off, did some traveling about.
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Those of you who follow me on LinkedIn will have maybe have seen the summer schedule posted about it on LinkedIn about how in my family, we actually sort of specifically of my marriage, and then it has evolved to include my daughter, we have this kind of planning system that keeps everybody on track.
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Anyway, a lovely summer. Been out and about, done lots of stuff, seen people, caught up with some good friends, spent time with family, been on holiday to Austria, which was nice. Different for us because normally we do beach holidays.
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This was green pastures and mountains, totally beautiful. And now we're back. And I don't know about you, but September always holds a bit of, kind of New Year vibes for me. I think for a lot of people in Higher Education, as the academic year kind of spins up into a new cycle.
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Though, I know those of you who work in recruitment and admissions are like, "What do you mean spins up? We've been spinning all summer!" and you're kind of good to, ready to drop, really. Anyway, whatever part of university life it is that you work in, you get my point.
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So, I wanted to talk a bit today about the sort of New Year vibe and how, I don't know, the word that springs to mind is habits, but I don't want that to be in a sort of I must drink my water and get my 10,000 steps kind of way, but more about some of the 'call and response' patterns that have emerged in your life that made sense once upon a time, but maybe don't make that much sense anymore or aren't helping you anymore.
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And just inviting some reflection about that at this time of year, thinking about if you want to carry on with those same patterns of call and response and so yeah, if you want to change some stuff this seems like as good of a time as any and obviously doesn't have to be September for this, doesn't have to be the calendar New Year it can be any time really, but I know I've got a few regular listeners who have just moved house or just starting a new job and those can be great times for this sort of thinking as well, where the pattern maybe is disrupted by something.
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So maybe you're returning from holiday, or moved to a new house and location, or a different commute or routine, and maybe you've started a new job, so there are new people who don't have the established call and response pattern with you. You can take that opportunity to shift some of those things or mix it up a bit or.
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Play a little bit with different responses to those typical calls, and I'm thinking of this both behaviorally. So it might be like for me a really strong one has been I get up in the morning and I do like family focused morning routine stuff, like get my daughter ready for school, husband normally does school drop-off.
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I then normally plonk myself back down in my favourite armchair and have a little scrolly scroll around the internet and I'm like, I'm not sure this is doing me any favours really so I'm playing with the typical response of instead of sitting back down just getting up going for a walk.
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So yeah, some of them are behavioural those kind of things and some of them are more relational, so it might be, someone mentions that the dishwasher hasn't been emptied and then you're like, oh my goodness, what do you mean the dishwasher hasn't been emptied?
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Listen to this list of other things that I have done. Yeah, so those are some of the types of patterns that I'm thinking about with this call and response. Can be behavioral, can be relational, and the ones I've mentioned I've noticed are quite home-based.
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So let's put this in a work context because I know that's why most of you listen to the podcast because it's about management matters. So, some that might pop up at work are: someone asks for help.
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My default patterned response is yes. Something goes wrong, my default patterned response is I step in to fix it. Someone is unhappy, my default patterned response is I try to make it better.
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Might be I'm feeling uncertain, my default patterned response is I massively overthink it and slow down, so I'm not doing any work, I'm just thinking lots. It might be my boss is stressed, so I speed up and start sort of placating behaviors.
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It might be there's too much work, so I work longer hours. Or it might be that nobody's making a decision, so I take responsibility. And you can see each of these is just a pattern. It's just a pattern.
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And I really don't want to make you feel wrong if any of those patterns resonate and you're like, "Yes, Fiona, that's me." Well, me too. And I think most of it is quite human, and most of it is a pattern for a reason.
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You know, these things evolve because at some point in life they've been helpful responses to an actual current situation. The issue is when those help patterned responses stop being helpful or when the patterned response becomes so automatic, that we're not using our own judgment and discernment to decide whether it's the right response.
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It's just a habitual response. So, the invitation is to start with noticing. I don't want you to leap to, oh my goodness, yes, I always do that.
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I must stop it, because that's pretty harsh and it's kind of jumping from stage one to like stage five or whatever. I haven't written it down. I don't know how many stages there actually are, but you get my point. It's like jumping to the end of the process.
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So start with noticing really gently, just see yourself truly. What are you doing? What are the things that you do on autopilot? And because they're on autopilot, maybe you haven't been noticing them, or maybe you have been noticing them, but you just sort of are going, this again, that's rubbish, annoying.
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Just notice them gently. Really be really gentle with yourself. Really kind. Just bring a sort of reporter's eye view to this. We don't want to turn it into a big guilt fest or shame spiral.
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Just noticing what are you doing? What are those patterns? Because once you know what they are, then it starts to bring some more choice to the situation. Once you've noticed them, then the next step is to have a think about what that pattern gives you, and what you might need to give up in order to shift the pattern or to do have a different response when that call goes up.
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So. For the whether or not I sit back down and scroll on my phone for half an hour or whether I use that time to go for a walk, what I might have to give up or have decided to give up is a bit of comfort.
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September is only going to get colder and wetter and more of the chat about El Niño then probably some gross weather conditions over the winter. So I'm giving up comfort, warmth, dryness. Yesterday it was pouring, like pouring down rain, but actually do you know what?
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I've really enjoyed it. Like after the summer we've had, it's delightful to feel the rain on my face and just be sodden all the way through my clothes. What else might you have to give up? You might have to give up some comfort in terms of who you believe yourself to be.
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So this is one of the things I've had to work on in my history is I was always introduced to people when I was at school as this is Fi, she's the sensible one. Sometimes I don't want to be the sensible one.
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I mean I'm not suggesting I'm going to turn into a totally reckless wild thing, but a lot of people didn't think it was sensible for me to cold turkey quit my employed job and start a business. They were like, "That is not a sensible thing to do." And I was like, "Kinda don't care. I'm gonna do it anyway." So, you might have to start loosening the hooks that other people's opinion have in you.
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You might need to loosen some of your sense of who you are and rewrite some of those stories. Or what else might you have to give up? You might have to give up the ease, temporarily.
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You might have to give up the ease that you experience. And I know a lot of you are like, "I don't experience any ease, Fiona. I'm like busy all the time and it's overwhelming and I'm overthinking and I'm overworking" and everything's all the overs. But the ease in that experience of the overs is the fact that it's automatic.
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Whereas, pattern changing requires your dedicated focus and attention, to catch the pattern in action, so that you can then change it. So you might have to give up that bit of ease, things just being on automatic pilot.
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So, quick recap: one, notice what the pattern is. Actually, in the noticing, I would recommend starting to make a note, either mentally or preferably written down somewhere, of what are the calls that make you respond, and who do the calls come from if it's a relational thing.
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Is it my boss says this and then I do this, or my coworker, whoever I share the office with, says this and then I do that, or husband says this, or kids say this. Who is it? And what is it that they routinely say? Does that sound familiar anywhere? Because it might be that you have a similar call and response pattern in various relationships around life.
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So we've noticed, we've thought about what is that pattern giving you. Well, it's probably giving you a sense of control, comfort, like I said, and what are you prepared to give up? Then you've got a choice, right? It might be that actually the comfort that you're gaining from this pattern outweighs what you would have to give up.
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In which case, you can choose to keep the pattern. The difference is then you're doing it in knowingly and intentionally, and so you're going to need to bring some self-compassion and kindness into that decision, so that you can find some peace with it, and you're not continuing to beat yourself up about the fact that oh I shouldn't be doing this, I should be doing that.
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Well, if you've decided it on purpose, then you've decided it on purpose, and you've can let go of that bit of mental churn about whether it's the right thing to do or not. because you've already interrogated it and you've decided. Then you are going to need to do the thing or stop doing the thing, whichever way around it is for you, depending on the pattern that you're changing.
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And that kind of completes the cycle. Well, no, it doesn't repeat the complete the cycle because the end of the cycle is there is no end of the cycle because now you've decided on this new response to whatever the call is, you need to practise and get busy doing that thing every time that response pops up.
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Every time. Whatever it is, like family walk out the door in the morning, I'm choosing, because of my better judgment to go for a walk, move myself or whatever the options are.
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Because of this intentional choosing, when the person I share my office with makes passive aggressive remarks, I'm choosing not to respond. Or I'm choosing not to join them in the complaining cycle, or I'm choosing to log off at 5 o'clock.
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Whatever the thing is, you have to choose it again and again and again and again. And so, it doesn't end, I'm afraid. But what does happen is, as that thing becomes your routine, then that goes on autopilot.
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And you've kind of installed that new pattern, and you can stick with that until it stops working for you and you decide to change it. Maybe next year, maybe in 10 years, maybe when you move house or get a new job, whatever the thing is.
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All right, I'm going to leave it here. Thanks for listening. If that seemed helpful, I think I have a previous episode about habity, oh no, the previous episode that might be helpful is the one about encouraging yourself. So I will try and find that one and connect it up in the show notes for you if you want to hop over there and listen to that next.
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Thanks for listening and I'll see you next time. Bye.